A robust competitive intelligence tool designed to help brands improve their competitiveness. QuesTracker uniquely leverages our shopper network to track the direct communication activities of brands that would otherwise be hidden from other “one to many” tracking systems. The tracking of the brand’s sequential flow of direct communication combined with ecommerce data results in a comprehensive benchmarking system with the following benefits: 

Increase awareness of product availability and new launches especially within the e-commerce space to inform the company’s product portfolio strategy and development.

Increase insight into competitive brand tactics and strategies by tracking the sequential flow of the brand’s response to the consumer’s engagement and shopper journey.

Reduce ad-hoc monitoring and increase ability to predict promotional patterns, identify changes in strategy and spot new trends.

Increase speed and quality of decisions across the business via timely tracking of competitor’s promotional activities, especially pricing.

Field Services

Large network of field operations personnel able to manage various studies across thousands of locations in the United States.


Services Offered:

  • Age of Stock Studies
  • Customer Satisfaction Studies
  • Distribution Checks
  • Field Management
  • Focus Groups
  • Intercept Surveys
  • Merchandising Set-ups
  • Merchandising Surveys
  • Mystery Shopping
  • Out of Stock Studies
  • Photograph Studies


  • Pricing Analysis
  • Product Retrieval
  • Panel Recruitment
  • Product Checks
  • Promotional Audits
  • Retailer Compliance
  • Retail Observation
  • Sales Audits
  • Sticker On-serts
  • Trade Surveys

Quest Quick Questionnaire :Q3

A time sensitive study customized to client’s needs that will provide focused customer and/or product knowledge within 72 hours of study platform approval. Q3 fully integrates the Quest “Insighters” to gain “real market insights” quickly, efficiently and accurately.

Get to know more about us

Interested? Drop us a line to let us know and we will be in contact with you.